Dr Lee Gruner, Expert Medical Surveyor...
Category: Conference
Improve Mental Health Care
Kate Bowman, Deputy Manager Quality Assurance Audit Risk & Compliance, Hunter New England Mental Health Services...
Presenting data to surveyors
Chris Coombs, Lead Assessor Firstly, if there are any problems – let the surveyors know at the beginning, they can work with you for a solution. Secondly, make certain that the surveyors can find the information. Finally, less is more… Checklist: Audits – strong audit schedule with action plan taken as a result...
Engaging Clinicians
Kate Murphy, Director of Nursing, Auburn Hospital...
Improving ATSI Health Care
Francine Brandon, Quality Manager, Wagga Wagga Base Hospital...
Comprehensive Care
Associate Professor Ian Scott, Director of the Department of Internal Medicine & Clinical Epidemiology...
Consumer Partnerships
Pip Brennan, Executive Director, Health Consumers Council...
Standards, an opportunity for improvement?
Dr Bernadette Eather, National Manager Clinical Quality & Patient Safety, Ramsay Health Care Does any one ask if accreditation makes a difference? Not any more. Accreditation against standards enables a consistency , with adaptation, in the process all over Australia....
Leading through change
Anita Hodge, Quality & Safety Manager, Norwest Private Hospital Standards are a system that make sense. They are what we do every day. Better clinical results produce lower costs....
Effective Gap Analysis
Amanda Ginger, National Accreditation Manager, Healthscope...