Chris Coombs, Lead Assessor
Firstly, if there are any problems – let the surveyors know at the beginning, they can work with you for a solution.
Secondly, make certain that the surveyors can find the information.
Finally, less is more…
Checklist:
- Audits – strong audit schedule with action plan taken as a result of the audit
- Data – have good data that is relevant, reliable and current
- Staff – make certain all staff are aware of their responsibilities and clear reporting lines. Put the best ones before the surveyors
